Privacy Policy — Onx Remote
Onx Remote ("the app", "we") is an iOS TV remote app for Philips, Samsung, LG and Sony smart TVs. It talks to your TV directly over your local Wi-Fi network. We've designed it to collect as little data as possible — in most cases, none.
Summary
- We do not collect personal information from you.
- Paired TV details (IP, pairing token, name) are stored only on your device.
- We do not run servers — your iPhone talks directly to your TV.
- We do not use third-party analytics, advertising, or tracking SDKs.
- Subscription and lifetime purchases are processed by Apple. We never see your payment details.
1. What data the app handles
Stored locally on your iPhone, never transmitted to us
- Paired TV details: IP address, the pairing token issued by the TV, the name you gave it, and optional MAC address for Wake-on-LAN.
- App preferences: haptic strength, onboarding-skip flag, currently selected TV.
- Trial start date and Apple purchase receipts (used to unlock features offline).
These values live in iOS UserDefaults and/or the system Keychain on your device. They are
included in your iCloud or encrypted device backups at your discretion — that's an iOS feature, not ours.
Accessed by the app but not stored or sent to us
- Your iPhone's local network interfaces, used to scan for TVs on your Wi-Fi.
- Your TV's IP address, used to send remote commands directly to the TV.
Collected by Apple, not by us
- Subscription and in-app purchase data, handled entirely via Apple's StoreKit. We receive only an opaque transaction result confirming whether the user is entitled.
- Crash diagnostics and aggregated App Analytics, only if you have enabled Settings → Privacy & Security → Analytics & Improvements → Share with App Developers on your iPhone. Apple delivers these to us in aggregated, anonymised form.
2. Local Network permission
iOS asks for permission to find and connect to devices on your local network. The app uses this permission only to:
- Discover TVs on your local Wi-Fi.
- Send remote-control commands and Ambilight settings to your TV.
All network traffic stays within your Wi-Fi network. Nothing is routed through a server we operate.
3. Third-party services
- Apple StoreKit for payments — see Apple's privacy policy.
- No others. No analytics, ads, attribution, or crash-reporting SDKs.
4. Children's privacy
The app is not directed at children under 13. We do not knowingly collect personal information from anyone, regardless of age.
5. International data transfers
Because we don't collect or transfer your personal data, no international transfers occur. Apple handles any payment data in accordance with its own policies.
6. Your rights (GDPR / CCPA / UK GDPR)
You have the right to know what personal data is collected about you, to access it, correct it, and request its deletion. Because we collect no personal data, we hold nothing to access, correct, or delete. To remove data on your device, unpair the TV from the app's Settings or uninstall the app.
For purchase-related data, Apple is the data controller. Please submit requests to Apple directly.
7. Changes to this policy
If we ever change the app to collect data, we will update this policy and disclose the change in the App Store description before that change ships.
8. Contact
Onx AMS
Email: hi@onxams.com